My Account
Report an Outage
Report an electric or water outage quickly and get updates when service is restored.
Report Now
Outage Map
See outages across the community in real time. Check the status near your home and view outage statistics.
View the Outage Map
Streetlight Outages
Working streetlights help keep our neighborhoods safe. Report a streetlight outage so it can be repaired quickly
Report a Streetlight Outage
Water Advisories
Check current water outages and advisories in your area and follow the appropriate steps during a boil water advisory.
View Water Outages & Advisories
Environmental Incidents
Learn about sanitary sewer overflows and other environmental events that may affect our community.
Learn More
Planned Electrical Outage
Outages are sometimes needed to improve your service. Check for planned outages in your area and tips to prepare.
View Planned OutagesDownload The My JEA Mobile App
Get instant, easy access to your account.
Manage your account, pay bills, and report outages on the go with our convenient mobile app.
