We believe that serving our community goes far beyond delivering reliable electric, water and sewer services. It’s about investing our time, knowledge, and resources where they make the biggest difference. Through volunteer programs, educational partnerships, and public outreach, JEA helps customers create stronger, more sustainable homes, businesses, and neighborhoods.
How We Give Back
JEA team members care deeply about the communities they serve. So they volunteer thousands of hours every year to support local nonprofit organizations like HabiJax, USO, Feeding Northeast Florida, Salvation Army, First Coast No More Homeless Pets, and many more.
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Each year, JEA Ambassadors spend thousands of hours across Jacksonville, educating our community on conservation, safety, and the many programs that help customers conserve. From schools to civic groups, they make energy and water education engaging and accessible for all.
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You’ll find JEA Ambassadors at local events throughout the year. Our team is there to answer questions, offer efficiency tips, and help customers understand how to get the most from their utility services.
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Want to see how electricity and water gets to your home? JEA offers free facility tours that give customers a behind-the-scenes look at our facilities.
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We're committed to inspiring the next geration of STEM leaders. JEA offers free, interactive science resources for parents, teachers, and students.
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he Neighbor to Neighbor Fund (N2N) allows JEA customers and employees to help others in times of need. Donations provide temporary assistance for those experiencing financial hardship, helping keep the lights on and the water running for our neighbors most in need..
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Through our Neighborhood Energy Efficiency Program, JEA partners with local communities to install free energy- and water-saving upgrades. Our team helps residents lower bills and take control of their utility use one home at a time.
See How the Program WorksManage your account, pay bills, and report outages on the go with our convenient mobile app.
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